Frequently Asked Questions
Do I need an appointment?
While we do take walk-in brides when a stylist is available, we do recommend that you make an appointment to shop with us. We love having the opportunity to communicate with you before you come in – that way we can have gowns ready for you to try when you arrive! We will be thrilled to see you, with or without an appointment but there are days when our Bridal Stylists are completely booked, and we just cannot accommodate a walk-in-bride.
How long should I plan to be a my appointment?
Bridal appointments run from 1.5 – 2 hours. We want you to have an amazing, relaxing experience! Bridesmaid and mother’s appointments are about 1 hour.
How many people can I bring along?
On a Saturday, we do limit guests to 5 as we get very tight on seating and space. If you would like to bring more than 5 guests, we recommend that you schedule an appointment Monday – Friday.
Are children allowed during my appointment?
We love kids! But we do recommend that you make other arrangements for children during your appointment. It can be a distraction not only for you but for others in the shop. If a child does accompany you or one of your guests, we ask that they are supervised in your appointment area.
Do you have plus-size wedding gowns?
YES! We have an incredible collection of plus size gowns! We love every shape and size!
Am I allowed to take pictures?
Absolutely! These are special memories and we want you to be able to look back on the day you found your dream gown!
What should I expect in the fitting room?
Your Bridal Stylist will join you in the fitting room to help you in and out of gowns. If you have a strapless bra, bring it with you. We do require underwear.
How much do your wedding dresses cost?
Our wedding dresses range in price from $800 – $3,000 with the average price being about $1500. We also always have a great selection of gowns that we have reduced in price! Another option is our “informal” wedding gowns that are under $600. We can accommodate almost any budget!
Do I have to pay in full when I find my dress?
We offer payment options to help you! 50% is required for us to place an order with the designer but you can make payments to reach that amount. We do try to help you every way that we can. We accept cash, Debit, MasterCard, Visa, Discover and American Express.
When should I order my dress?
Dresses can take up to four to six months to be made. When you factor in shipping and alterations it could be a nine to twelve-month process. If your wedding date is closer, many designers offer a rush delivery, but fees do apply. If your wedding date is really close, we can still help you find your dream dress! All of our gorgeous gowns can be purchased directly off the rack.
Will I need alterations?
We do try to order your gown as close to your size as possible but almost every wedding dress needs alterations to give you a perfect fit. We have a fabulous alterations expert right here in our shop! Alterations are an additional fee that depends on the work that needs to be performed.
If you have questions that are not answered here please contact us and we will get them answered!
